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Thread: Web Page Unreachable

  1. #11

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    Can you submit a support ticket then enable the Remote support service from the Extended tools in the Console, that way we can remotely fix this or see what is happening.
    All the best,

    Todd Maxwell


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  2. #12

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    Can you tell me a class from witch you connect and a port number?

  3. #13

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    It is port 65500 that we only need outbound from your DSS and it is using encrypted SSH.
    All the best,

    Todd Maxwell


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  4. #14

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    similar issue here, didn't had any kind of power outage and such, box was running fine till now and the iscsi services still are, but the web access is almost inaccessible, i managed once to login to the active node and saw some alerts about high node load - but the passive is having the same issue

    any ideas?

  5. #15

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    What version of the V5 are you running?
    All the best,

    Todd Maxwell


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  6. #16

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    atm 3518, there is a newer version? where can i fetch it from?

  7. #17

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    should be right in your user portal for your Product and Updates.
    All the best,

    Todd Maxwell


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  8. #18

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    no, there are only updates up to 3518

  9. #19

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    arrrg sorry, submit a ticket asking for this update and I will get you this. Totally forgot that this is for new installs. And is why we took it off.
    All the best,

    Todd Maxwell


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  10. #20

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    solved - in my case it was a faulty vrrp

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