open-e ide-flash disk corrupt?

[magba]

I put the ide-flash module into another machine. Here it was possible to reflash to the last FW-Version. Back in the original machine, it didn't boot into bios. So i removed a pair of
Memory and it works again.
But before flashing the module, the machine gave me no advice for bad memory.

[To-M]

After re-flashing does the module work now in the system and does the module work in other systems if so there could be a motherboard issue.

[magba]

Hi To-M
The module works in the same machine, now with 1GB RAM, before 2 GB.

[Mr.McRAID]

Our customer having the same problem.

Where can I find the firmware for reflash the iSCSI module? and how can it be done.

I suposse the cusomer need to have the key's to activate the storage capacity as before?

John

[To-M]

You will need to register your product to obtain the updates. Link below for registering:

http://www.open-e.com/account/products-and-updates/

[Mr.McRAID]

Customer try to flash, but by putting the module in another PC he get the error:

unable to enumerate usb device on port 6

Customer having only a serial number of the module. After he gets the module working again, or replace the module, is it possible to have it up and running it with the 16TB license as he hat it before?

Or does he need the license number? Can he resolve the licens number via Open-E? or...

[To-M]

Yes if he has the proper SN and he reflashes then he will have the 16TB.