This is a FREE product with an offering of 2TB and with the SW RAID feature we see all the disks. The DSS Lite is limited but FREE that we offer. You might want to look at the link below to know the difference between the FREE version and the Full DSS V6 version. Many buy the extended license keys that we offer but you dont have to purchase them for the FREE version of the DSS Lite.
if you are talking about SMB share access it is simple it is inaccessible from a client.
From the error message it is not clear on how to fix it besides just start over.
As mentioned I used it for a few years until it decided it was out of evaluation period.
I have 2 NAS shares and one iSCSI share the iSCSI still works, it is the NAS SMB share that is being blocked.
So if you could give a link whit specifics what it will cover that would be nice.
The comparison between free and full product seems to not apply.
If it was working before in the past maybe something else could be happening, can they create another share and enable Guest with no password? Also you mentioned several years is this the old DSS Lite version? What version are you running - some more details would be helpful to others to help you.
If it was working then not now are you able to ping? Did you look at the logs? Can others access it? Are there more then one NIC for the iSCSI and NAS? These are the things that can help you identify what might be the cause and is better then a general "It is not accessible".
We had the DSS V6 Lite available for long time and this is first that I have heard that the link to show what is available with the DSS Lite compared to the full version does not show the difference - meaning is will show what blocks that are blank means it is not available in the FREE product.
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