No statistics after upgrade Trial -> Full version

[emil.noether]

Hi,

we have tested open-e dss v6 in trail mode for 30 days. Everything was OK. But after enetering a product key and reboot. I can't see the statistics for load and filesystems. I can see the statistics for uptime, network and memory.


Any suggestion?

Regards,
David

[Al-S]

- Try to clear your internet browser cache memory(temp. internet files).
- Use another browser.
- Check for the statistics for whole month, week, see if you can find changes.

[emil.noether]

- Try to clear your internet browser cache memory(temp. internet files).
- Use another browser.
- Check for the statistics for whole month, week, see if you can find changes.

Thank you for the answer.

I have tried to open the web page in a different (newly installed) browser. But with no result.

I can't see statistics for month or week.



STATUS -> statistics -> Function: SNMP Sensors Statistics.

[emil.noether]

Any other idea?

Thank you

[Al-S]

Are you using the latest builds, or did you update your system?
What is the type of your RAID Controller? did you update it's framewerk? that could help you.

[emil.noether]

Hi,

No update available for your version. (so my system is up-to-date)

I'm using 3ware 9690

Thank you

[Al-S]

Are you using the latest 3ware drivers and utilities release (9.5.2) or after?
Also did you check your 3ware firmware if it is up to date?

Our latest builds can be found at:
http://www.open-e.com/account/products-and-updates/
and for now the latest buils are
2011-05-06 v.6.00 up75 5377
2011-03-01 v.6.00 up65 5217
etc...

If you have everything updated, then could you please try to get from the link above the same build that you are running now, and try to download it and test it on a USB/CD and run your system to see if you can see the statistic from it as a demo now or not?