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Thread: After system crash, server boots to prompt

  1. #1

    Default After system crash, server boots to prompt

    Hello,

    Our Open-E server locked up last night with the following error:

    2011/04/20 04:01:28 kernel:Pid: 14276, comm: iscsird1 Not tainted 2.6.27.10-oe64-00000-g9b2116f #12

    Now when the system boots it appears as though the RAID Units have different names. What was originally "Unit 0" is called "array" and "Unit 1" is called "Unit 0". I have opened a support case with 3ware regarding that problem.

    The system will get to the Loading... splash screen and then drops to a # prompt. Looking at /var/log/initrd.log I see the following two lines at the bottom of the file:

    LIVECD: Something went wrong and we can't continue. This should never happen.
    LIVECD: Please reboot your computer with Ctrl+Alt+Delete...

    fdisk shows the two arrays as /dev/sda and /dev/sdb, but says neither has a valid partition table.

    Just trying to figure out if this is a RAID issue or Open-E DSS issue. Any thoughts?

    Thanks!

  2. #2
    Join Date
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    Default

    look for call trace issues in the critical_error log, and in dmesg

    would seem a hardware issue at first glance.

  3. #3

    Default

    dmesg doesn't show any errors and I don't see a critical_error log file

  4. #4
    Join Date
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    Default

    download the full log package.
    much more to see....

  5. #5

    Default

    Sorry, I'm not sure what that is. Where do I download from?

  6. #6
    Join Date
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    Default

    Quote Originally Posted by goughes
    Sorry, I'm not sure what that is. Where do I download from?
    From the DSS webgui Status-->hardware..

  7. #7

    Default

    I am unable to access the web interface. I can't even ping the device so I don't think it even gets to the point of setting up the network interface.

  8. #8

    Default

    Can you do CTRL ALT N from the console then setup the IPs on the NIC.
    All the best,

    Todd Maxwell


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  9. #9
    Join Date
    Oct 2010
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    Default

    Lets back up to the beginning for a second.....


    Are you trying to install from a cd?
    Or are you booting from a USB Drive, or other boot media?

    If you are booting from another boot media, how was DSS installed there in the first place?

    For quick installs:
    http://www.open-e.com/download/libra...t_file/get/131

  10. #10

    Default

    This ended up being a RAID issue. Server is back online.

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