First, at this point, great support! I am exalted.
Does this message in the syslog helps you?
COMMAND=/var/nasexe/Heartbeat/failover_monitor
[user.err] cl_status: [13698]: ERROR: Cannot signon with heartbeat
[user.err] cl_status: [13698]: ERROR: REASON: hb_api_signon: Can\'t initiate connection to heartbeat