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Thread: ** Fresh Install of dss6.0up65_b5217.oe_i.iso 64bit ** Raid 5 Not Supported Error

  1. #1

    Arrow ** Fresh Install of dss6.0up65_b5217.oe_i.iso 64bit ** Raid 5 Not Supported Error

    ** Fresh Install of dss6.0up65_b5217.oe_i.iso 64bit ** Raid 5 Not Supported Error

    hi,

    i have recently bought new kit to install open-e dss v6 64bit to replace my v5 32bit servers.

    but after installation i logged in throught the web to activate the product i noticed something wrong in the vol manager section it can only see 2 of the 3 raid arrays.

    http://www.n-tiresystems.com/opene6raiderror.png

    my new build consists of:

    motherboard: tyan s2927-e
    cpus: 2x amd opteron 2222
    ram: 2x kingston kvr667d2d4p5/k2 4gb
    primary hdd (for os): kingston 16gb ssd

    3ware 9650se 8port raid pcie x8:

    Array1Raid5: 4x 500gb raid5 (Unit S000 - os can't see this)
    Array2Raid1: 2x 1tb raid1 (Unit S001)
    Array2Raid1: 2x 1tb raid1 (Unit S001)

    any help much apprecieated.

    alex

  2. #2
    Join Date
    Aug 2010
    Posts
    404

    Default

    I can see that you have Not supported in the image, please choose the correct bit mode for your system, the following KB should help you:

    http://kb.open-e.com/How-can-I-chang...verse_862.html

  3. #3

    Default

    but i want 64bit mode as this is all 64bit compatible haredware.

  4. #4
    Join Date
    Aug 2010
    Posts
    404

    Default

    Sorry i did not get you right, your system is created with 32-bit Right?
    and now you want to run it as 64-bit ??

    Well if thats what you want, then you have to create your unit again with 64-bit.

    Backup your data, remove old 32bit unit, create new one, and then return your data back from the backup.

  5. #5

    Default

    its a brand new system, all raid arrays were created fresh using 3ware bios and i have already installed open-e dss v6 64bit and activated it.

  6. #6

    Default

    problem solved for anyone with tha same issue, the 3ware 9650 controller was out of date, i just updated its firmware to april 2011 from lsi and it now works.

    http://www.lsi.com/storage_home/prod...8ml/index.html

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