Duplicate snapshot task cannot be removed

[Gr-R]

Submit a support ticket, and we can remove them over a remote support session.
RSS from the DSSV6 console.

[R-Z]

Thank you for the fast reply.

As all our servers are not connected thru any internet connection, i asked for the possibility to manipulate the settings.cnf file. Remote Support will only be possible if i move the configuration on a second system, a standard pc with DSS V6 demo version.

Is it possible to investigate the problem in this way?

Regards

Robert

[Gr-R]

We can correct a settings.cnf, but that will not help on the current server, only on future import on a clean install.

[R-Z]

Hello,

after some additional experiments we found an acceptable solution for our problem.

1. I saved the current configuration on the older server.
2. Delete ALL snapshots in volume manager on old server.
3. Export settings file of current configuration from old server.
4. Load factory default configuration on new server.
5. Reboot new server.
6. Upload exported settings file from old server into new server.
7. Reboot new server.
8. Recreate snapshots on old server.
9. Create snapshots on new server.

Now it works as expected on the new server.

Regards

Robert

[Mi-M]

Many thanks for your feedback and would say great research job.

I'll send this Step-by-Step solution to our development team. For sure based on your description maybe they can improve the software.

Any other solutions much appreciated !!!