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Thread: Licence issue

  1. #1
    Join Date
    Oct 2006
    Posts
    202

    Default Licence issue

    Hi all,

    I have just installed the latest version of DSSV6 onto a new hardware server, on the the local harddisks during the install there doesnt seem to be anywhere to enter the licence key that i have. If I login to the web management I cant see anywhere where I can enter my existing licence key it just shows the valuation key. Yes i have created a volume group.

    Help please

    Regards

    Gavin

  2. #2
    Join Date
    Aug 2010
    Posts
    404

    Default

    You can read the following KB:
    http://kb.open-e.com/How-to-activate...oduct_702.html

    Hope it will solve your issue.

    _____________________
    Alaa Souqi

  3. #3
    Join Date
    Oct 2006
    Posts
    202

    Default

    no that doesnt help, is there anyway i can install the software and use one of my existing licence keys/serial numbers

  4. #4
    Join Date
    Aug 2010
    Posts
    404

    Default

    If your license keys in use, then you can not do that, but if you have a license key that is not in use and it's license capacity is more or the same as your storage capacity then you can use it ( if the key is less than the storage size then don't use it ).

    You may need to reinstall the DSS on your VG LUN, also it is better to check the .ISO image file that you have and test it with the .MD5 sum file which check the ISO image if it works fine or not.

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