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Thread: HP ACU on DSS v6

  1. #1

    Default HP ACU on DSS v6

    Dear Colleagues and Users,

    i'm a newby of open-e \ DSS but i have to understand and solve a problem for my company:

    1)
    ------------------------------
    how can i install\reinstall\repair HP ACU on DSS v6 ?
    (HP X1800 with Smart Array P812)

    * from web interface i cannot access (SETUP -> H/W Raid) to HP Smart Array, "please use console management tool (HP ACU)"

    * from console, with C+A+R i can see "1 - HP Smart Array" but when i click "ok" DSS try to launch HP Array Configuration Utility CLI but won't work:
    sometimes i see a message like "libqlsdm: INFO - Assigning lib instance number to 0"
    (it's too fast to read it correctly).
    ------------------------------


    2)
    ------------------------------
    i have 2 disks broken, how can i check in which raid these broken disks are configured?

    we substituted one disk with a new one, how can i check if raid has been rebuilded or not?
    (the green light on disk is still blinking intermittently as the same way we put new disk in enclosure)
    ------------------------------



    Thank you for answers in avance!

    Alfredo Caputo

  2. #2

    Default

    There should be a CLI manual for the HP RAID controller, did you contact HP support team ?
    All the best,

    Todd Maxwell


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  3. #3

    Default

    The manual for ACU Client is available on internet, but there is no reference for DSS!

    On anoter DSS v6 server i can have access to ACU CLI command line, on the server i have the problem with disks the ACU CLI does not start....

    No information or articles on internet.... how can i have support?

    Thank you

  4. #4
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

    Default

    To use HP smart array tools, you need to use the RAID management CD as the RAID BIOS does not support LUN management.

    download here:
    http://h20000.www2.hp.com/bizsupport...780&taskId=135

  5. #5

    Default

    excuse me again, but i cannot understand:

    1) the HP smart array tools i can download is only for windows\linux
    2) on another DSS v6 i can start HP ACU CLI (command line) and perform the check, but on the DSS with brokwn disk the HP ACU CLI does not start, and i would repair the installation

    3) i cannot restart the storage, is in production.

    so, what could i do?

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