System not booting

[UniToV]

Alas, the options we are given in the menu screen are:

NAS-Single
NAS-SMP
memtest

we tried both SMP and Single, but the system still hangs up indefinetely.
What else?

[To-M]

Where you able to try Rescue_Mode?

[UniToV]

How?
There is no rescue mode option in the boot menu screen we have!
Did we do something wrong?

Thanks for your QUICK reply!
UniToV

[To-M]

At this point where the system is not able to boot from boot-loader then contact Germany if in UK (+49 (89) 800 777 - 16) or USA (770-881-7680) to recieve a replacement. Now you can still try the ISO update from CD.

[UniToV]

Thank you again for the support.
We are now going to update the OS to version 1.89, and then proceed to restore the share setting through the Resources tab and in Function create new share (unchecking the box).
We will let you know...

[To-M]

If unsuccessful contact support at support@open-e.com

[UniToV]

Quick as Death himself!

We flashed and all went well, BUT the system still hangs in the boot (not even reaching the (please wait) phase).
This time we do have the NAS-RESCUE_MODE option. We dashed onto it, BUT we get:

crc error

--system halted.

ouch!
Shall we proceed to support?

Best regards,
UniToV