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  1. 01-12-2007, 06:50 PM #1
    To-M's Avatar
    To-M
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    No, this is located in Console, although you can use the remote access feature using the SSH connection and the program Putty. Read the instructions on how to use this. Have you downloaded logs and sent them to support? Or contact them?
    All the best,

    Todd Maxwell


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  2. 01-15-2007, 03:45 PM #2
    UniToV
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    We just sent the e-mail to support.
    Remote support feature has been activated.

    We _really_ hope you'll find a solution.

    Regards,

    Gabriele Rizzo
    Dario Del Moro
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  3. 01-15-2007, 11:41 PM #3
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    Could you remove the CD-ROM from the unit then restart the Remote Support.
    All the best,

    Todd Maxwell


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  4. 01-16-2007, 10:59 AM #4
    UniToV
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    We've just removed the CD-ROM unit and restarted the support service.

    We still retain our hope

    UniToV
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