Open-e states ERROR: No system volume found!

[linsmeier]

Hi Forum,

we have an 24TB Open-E V6 Box here with an areca RAID Controller and 24x1TB SATA disks. 20TB of the storage is published as one iSCSI volume. Last week, the areca thought, that 3 of his 24 RAID-6 disks were gone. But after a reboot, 2 were away and could be rebuilt without errors.

Now, the rebuild of the RAID-6 is done, but Open-E has a problem when starting up. The error is:

ERROR: No system volume found! System services can't work without system volume !

I found the hint to use Ctrl-Alt-X and select the default volume. But if I do so, there is only one volume and it is already selected.

What could I do to get the data back and the iSCSI device online again?

Thank you for your help!

Erwin

[linsmeier]

uhm, I forgot this info:

I can log into the webinterface of the Open-E V6. There I see the vg00 and the license key for example. But nothing can be changed or altered there as it says "no system disk found" or similar...

[Pi-L]

Most likely file system on system volume, where configuration is kept, got corrupted. Make sure your RAID, if you use any, is ok and run file system repair tool from DSS console. If it doesnt help please open support ticket from user portal and attach logs from system.

[linsmeier]

Thanks, I'll try that.

Is it possible to do it remote? If yes, how? :-)

[Pi-L]

Once you enable remote console access you can do it remotely by connecting to console via ssh.

http://kb.open-e.com/How-do-I-connect-to-the-console-remotely_97.html

[linsmeier]

I managed to connect remotely!

But when trying to repair the LV, it says, there is no NAS LV. !?!

I think, the data, where the system volume is to be found is part of the configuration, am I right? Can't I edit this config file?