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Thread: quick question - admin pages

  1. #1

    Question quick question - admin pages

    hi all,

    a quick question, the website used for configuration keeps coming back as

    No data received

    tap refresh a couple of times and it "sometimes" comes back. any ideas ??

    the networking seems fine the connection is there and i have constant ping (at 1ms response" running in the window next to the browser, i can get to the console (on 22222) with out issues just the web site

    thanks

  2. #2

    Default

    Try to clear the certificates from the browser, also try from a different PC and test w/ IE or Firefox, if none of this works you can try the Repair filesystem from the Extended tools in the Console screen (this will restart the system).
    All the best,

    Todd Maxwell


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  3. #3

    Default

    funny you say about IE

    is IE supposed to be able to run the startup wizard as no matter what security settings i apply it doesn't seem to (works fine under chrome)

    thanks

  4. #4
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

    Default

    If you are using IE, put it in compatibility mode.
    Firefox works best.
    With Chrome, sometimes data fields are not sent properly when clicking 'apply'.
    Last edited by Gr-R; 05-31-2012 at 11:40 PM.

  5. #5

    Default

    well currently i cannot use any of the 3 browsers

    each of them switches to https then after logon responses with "no data"

  6. #6
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

    Default

    Is this a trial version?

    Can you reboot the server, and try it again?

  7. #7

    Default

    yes this is trial version, its getting beyond a joke, i havn;t been able to connect for 3 hours today, just keeps saying no data

    can ping, can cli just no webpage

    please advise

    i have even put a brand new dom in with a blank (brand new extracted) image and it still can't access it

    this is crazy i have tried both a 100Mb connection and a 1000Gb connection

  8. #8
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

    Default

    Is it possible you can give the NIC a public IP temporarily?
    Send me the info in a PM, and I can try from my PC.

  9. #9
    Join Date
    Aug 2010
    Posts
    404

    Default

    What is the build of DSSv6 that you are using now ? try a different build ( newer / older ) and try a different ISO file ( try to download a different ISO file and try to check it with .MD5 sum file to be sure that it's downloaded fine), and check the certificate, and create a new one if needed, for that, please check the following KB:
    http://kb.open-e.com/Create-a-new-certificate_148.html

    If you are installing DSSv6 on a USB flash memory, then please be sure that you format it as FAT or FAT 32, and it's recommended if you used a flash memory with size of 1 or 2 GB.

    Also try to run the DSSv6 you have on another machine ( for ex your laptop or personal PC ) and see if the GUI works or not.

  10. #10

    Default

    this is the file we used b5845.oe_i.zip

    i cannot give you access via internet although i can give you a teamview session

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