Last edited by Gr-R; 07-24-2012 at 10:24 PM.
So does this mean all work on DSS 6 comes to a halt?
I have an active basic support subscription which entitles me to a free upgrade from DSS V6 to DSS V7.
How do I get the new license key?
Han.
Sorry, but you can't upgrade. But to be more sure you can contact our sales team to get some more details. As this process depend on multi things. So the best is to contact the sales person and you may asked about your system license key, serial number, and some other details.
According to this page http://www.open-e.com/support-policy/ I am entitled to 'Product Updates'
Plus in the industry it is common that someone with an active support subscription is entitled to the latest version.
Han.
Yes you can update for free, but not upgrade.
Please let me explain it, as the upgrade is used to mention moving from a version to another version,
while the update is to move from build to a newer build within the same version.
For example: moving from V5 to V6 or to V7 is an upgrade.
And moving from V6 using old build to newer build is an update.
Hallo, can I install V7 as virtual on Hyper-V MS Server 2012? A'm trying to do that, but installation stopt at 17%. There is no problem with V6 on the same machine.