You can visit our website at: http://www.open-e.com/service-and-su...ts-and-videos/
And look for :
- HA Solution with VMware and Open-E DSS V7 as Virtual Storage Appliance
- How to install Open-E DSS V7 as virtual machine on VMware

You also can find other useful videos there that should help you.

Is this happened only on the secondary system you have? is your ping node was running well ? also can you be sure that this static IP is not been used with any other network devices ?