How do I opne a firewall Port

[admin@beatson.gla.ac.uk]

when I try to look for updates I get the following error

Error
Unable to connect to update server.


I have checked and proxy/cache settings are correct

Peter

[To-M]

Can you ping to the outside? Test from the Console Tools in the Ping function. Also you can download the ISO from the link below or from your User Portal.

http://www.open-e.com/download/open-...e-software-v6/

[Al-S]

Also you can get the ISO files for update from user portal at:
http://www.open-e.com/userportal/par...s/#my-products