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Thread: How do I opne a firewall Port

  1. #1

    Default How do I opne a firewall Port

    I am using backupexec 2012 to back up a share on one of my open-e nas boxes. Backup exec takes a long tine to display the share. It does eventually show the contents of the share but can take of to 10 or 15 minutes

    When I talked to symantec support the point me to the following link, basically they suggest I need to open port TCP 135 of NAS

    how do I do this?

    Thanks Peter

    Backup Exec 2012 console remains a message "Inserting resource container..." for a long time when adding CIFS enabled NAS as File server.

    Model: Data Storage Software V6
    Version: 6.0up13.8101.3902 64bit

  2. #2
    Join Date
    Oct 2010


    1- the port is open by default.
    2- you have a very old build of DSS V6, please update to latest version.

  3. #3


    when I try to look for updates I get the following error

    Unable to connect to update server.

    I have checked and proxy/cache settings are correct


  4. #4


    Can you ping to the outside? Test from the Console Tools in the Ping function. Also you can download the ISO from the link below or from your User Portal.
    All the best,

    Todd Maxwell

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  5. #5
    Join Date
    Aug 2010


    Also you can get the ISO files for update from user portal at:

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