Kernel error kernel:[360783.353677]

[danielweeber]

Hi,

normally not.

Please send us the following logs completely(!):

critical_error, dmesg2, test, Samba

Greets

[Arcesilaus]

I just posted you a message on your profile page that contains the details of where the log can be found.
Please let me know if you are successful in picking them up...

[danielweeber]

Strange. Do you have any spare memory for that machine?

[Arcesilaus]

I don't, but I could take out 1 module (4GB remaining), although I wonder: a full pass on memtest did not reveal any errors.

There are only 3 things remaining that I can think of:

1. Now that I recall: I disabled the APM and ACPI boot options, but two (?) other were still enabled. Would it be worth a try to turn them off?
2. Could it be a problem with the USB DOM that hosts the OS? I could try running on another USB device.
3. Would it be worth a try to run a previous version that ran stable for a long time, i.e. v6 update 90? Are there any known changes that could cause this random freeze?

P.s. I just saw by the inability to reach my website that the machine froze again, this time after only a few hours - it's slowly getting hopeless...

[danielweeber]

If we assume that the mainboard and the cpu is not faulty (which is very rare) and that all drivers are tested and your system is on the HCL of open-e there is only one thing left: the memory.
Please note that you need a minimum of 4 hours memtest to see if everything is okay.
Best would be if you test it much longer!

[Arcesilaus]

The motherboard and cpu have been replaced recently, and besides that, the system only contains a Transcend USB DOM, an Areca 1220 controller and two Intel NICs. As far as I know, these are all on the HCL and they've ran without any issues for over 2 years.

I will run a memtest during the night and see what that gives.

[Arcesilaus]

Well, the memtest ran for 7 hours, without any errors.
Nonetheless, I am getting more and more convinced that it is a hardware error, more than a software error.
Since the freeze happens mostly under a certain (known) load, I suspect the NICs.
I've changed the network configuration as a test, and will replace the NICs as soon as possible.

For the sake of shortening other users' problem cycles in the future, I'll keep this thread posted...