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Thread: Adaptec RAID 71605Q with maxCache 3.0 - not supported ?

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  1. #1

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    Where it is possible to download updating for Adaptec 71605Q.
    DSS v7 Demo

  2. #2
    Join Date
    Aug 2010
    Posts
    404

    Default

    The small update files cannot be downloaded, we send them through the support tickets.
    Please send our pre-sales team an email with details, pre(dash)sales(at)open-e(dot)com.And mention this Forum post in your email too.

  3. #3

    Default

    Here such errors of times in three days and everything falls.
    Adaptec 71605Q.
    DSS v7 Demo.

    At old Adaptec Worked steadily.
    Whether it is possible to undertake something?


    2013/06/11 21:05:01 I/O Errors detected. To prevent data loss it is recommended to shut... (148/148)
    2013/06/11 20:57:26 [297993.980678] Pid: 11898, comm: flush-253:18... (1/1)
    2013/06/11 20:57:26 [297993.980680] Call... (1/1)
    2013/06/11 20:57:26 [297993.980683] [<ffffffff81138131>]... (1/1)
    2013/06/11 20:57:26 [297993.980685] [<ffffffff81138131>]... (1/1)
    2013/06/11 20:57:26 [297993.980689] [<ffffffff8104590c>]... (1/1)
    2013/06/11 20:57:26 [297993.980692] [<ffffffff81138131>]... (1/1)
    2013/06/11 20:57:26 [297993.980695] [<ffffffff8109a8fa>]... (1/1)
    2013/06/11 20:57:26 [297993.980697] [<ffffffff8109ac06>]... (1/1)
    2013/06/11 20:57:26 [297993.980699] [<ffffffff8109a8f0>]... (1/1)

  4. #4

    Default

    With I/O Errors detected I would be concerned. Check controller logs and the DSS logs in the dmesg2 logs to see which sdx device is having issues incase you have more then one array.
    All the best,

    Todd Maxwell


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  5. #5

    Default

    We have one array.
    May you look and solve problems, we at a stage of adoption of the decision on purchase.
    logs: http:// mirror.adman.com/TRL00030_[7637]_logs_2013-06-12_06-53.tar.gz

  6. #6

    Default

    I am not able to get to this link. Ask Adaptec to look into there logs from the RAID controller.
    All the best,

    Todd Maxwell


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  7. #7
    Join Date
    Aug 2010
    Posts
    404

    Default

    From the lines you past above, this seems to be a CALL TRACE issue, and also there is I/O error detected, so this mostly could be an issue with one of your units.
    To prevent data loss it is recommended to shut down the system. Please contact your hard drive vendor for further support.
    And in such cases, checking the RAID controller, checking the storage disks, are recommended.

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