The small update files cannot be downloaded, we send them through the support tickets.
Please send our pre-sales team an email with details, pre(dash)sales(at)open-e(dot)com.And mention this Forum post in your email too.
With I/O Errors detected I would be concerned. Check controller logs and the DSS logs in the dmesg2 logs to see which sdx device is having issues incase you have more then one array.
We have one array.
May you look and solve problems, we at a stage of adoption of the decision on purchase.
logs: http:// mirror.adman.com/TRL00030_[7637]_logs_2013-06-12_06-53.tar.gz
From the lines you past above, this seems to be a CALL TRACE issue, and also there is I/O error detected, so this mostly could be an issue with one of your units.
To prevent data loss it is recommended to shut down the system. Please contact your hard drive vendor for further support.
And in such cases, checking the RAID controller, checking the storage disks, are recommended.