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Thread: Fibre Channel problem

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  1. #1
    Join Date
    Oct 2006
    Posts
    202

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    Even though I have it working it is not as stable as DSSV6 was as we are getting some disconnection errors. I did raise a support call and mentioned the issue and I was told this was by design, really!!!! doesn't sound right. Why take a backward step and expect users to have to force fibre channel switch ports to certain settings. I am starting to think that we upgraded from DSSV6 that was working to DSSV7 that is less stable and worst of all we had to pay for this. I must admit that the interface is better in V7

  2. #2

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    Hang tight.... We found a similar issue on monday with a case, the support team is getting the developers involved to get some small update for the DSS V7. I placed a note on your ticket and the other case to run it up the ladder. I will have them reply to you when they get this small update ready.
    All the best,

    Todd Maxwell


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  3. #3
    Join Date
    Oct 2006
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    202

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    Thanks todd,
    hopefully it will be quick as these servers are in production and have our entire vm network in there, i am moving one of the servers back to V6 to get some stability
    Regards
    Gavin

  4. #4
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

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    Gavin,
    We have found the issue, but it is still undecided if we can correct it with a small update. Devs are still working on that side of it.
    Should have more info in the next 24hrs or so.

    Greg

  5. #5
    Join Date
    Oct 2006
    Posts
    202

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    Thanks Greg, another funny thing or could be coincidence, as soon as I setup a partnership and created some replication tasks I started getting disconnections even though the tasks had not been started. Have removed tasks and partnership and the disconnection errors have reduced. Just thought I would mention this


    Regards

    Gavin

  6. #6
    Join Date
    Oct 2006
    Posts
    202

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    I am busy testing a fix that can only be used if Active/Active is not being used. So far the FC switches now see the servers as targets and we have had no issues with VMware losing disconnections to the volumes , I have not enabled replication yet but will do that tomorrow if all is still stable. I will monitor for a couple of days and post an update.

    Gavin

  7. #7
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

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    Thanks Gavin.
    Let us know how things go.

    G

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