Visit Open-E website
Results 1 to 2 of 2


  1. #1

    Default USB Dock "NOT SUPPORTED"

    I have a USB dock for SATA drives that I would like to use with Open-E DSS7. I'd like to do an occasional backup onto an offsite SATA hard drive.

    However, when I plug the dock into USB and click on the Rescan button, the status says "Unit S002 931.51 WD-WMATV1046528 NOT SUPPORTED".

    Is there any hope of getting this dock to work, or should I just go purchase a few supported USB drives?

    Thanks for your help.


  2. #2


    DSS V7 does not have any built backup feature like the DSS V6, you can back rev to V6 and test the USB.
    All the best,

    Todd Maxwell

    Follow the red "E"
    Facebook | Twitter | YouTube

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts