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Thread: USB Dock "NOT SUPPORTED"

  1. #1

    Default USB Dock "NOT SUPPORTED"

    I have a USB dock for SATA drives that I would like to use with Open-E DSS7. I'd like to do an occasional backup onto an offsite SATA hard drive.

    However, when I plug the dock into USB and click on the Rescan button, the status says "Unit S002 931.51 WD-WMATV1046528 NOT SUPPORTED".

    Is there any hope of getting this dock to work, or should I just go purchase a few supported USB drives?

    Thanks for your help.

    John

  2. #2

    Default

    DSS V7 does not have any built backup feature like the DSS V6, you can back rev to V6 and test the USB.
    All the best,

    Todd Maxwell


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