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Thread: Quick Question about Snapshots

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  1. #1

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    This is great! Could you post your VMware snapshot results in the VMware section – others could benefit from this as we don't have much information with VMware other then our customers posting results on this section.

    Yes you will need to take a snapshot for each Volume, you can create up to 10 but this can be a performance hit. Estimate the amount of changes you expect and set this size. Snapshot is not designed for long term, our research and development team will be working on developing more advancements to this in the future but no date is set as of yet.
    All the best,

    Todd Maxwell


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  2. #2

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    Interesting. I've been doing addiational testing for this.

    It seems that you can schedule multiple snapshots to occur for the same snapshot volume (ie. one at 2:00 am and one at 12:00 noon) and it takes the first snap but when the second one rolls around nothing happens. I've looked through logs for errors and I can't find it. Which one should I look for? If it's using LVM to do snapshots (which it looks like it's doing) those errors should be in the system log (ie. messages). Where can I find that?

    Is this expected or should I not be able to schedule more than one snapshot for the same snap volume?

  3. #3

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    When reviewing the logs for the Snapshot and errors download the logs then go to the Task directory and critical_error logs to see if you have errors that are not presenting themselves. Could you also send your logs to support@open-e to have our engineers review them to see if there is an issue.
    All the best,

    Todd Maxwell


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  4. #4

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    Also I wanted to update you that if you are using the 64 bit kernel there is a current bug, so we have blocked this when running more than one Snapshot until new fix has been completed.
    All the best,

    Todd Maxwell


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  5. #5

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    I don't think that I'm running the 64 bit kernel. How do I tell?

  6. #6

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    If you went into the Console screen then ctrl. + alt. + t (Console tools) then selected Boot Options > System Architecture > Single or Multi proc. 64bit. But it does not sound like you went this deep into it. Send logs to support and ask them to check this issue with the Snapshot when using 2 on separate times on same volume. Could be something else is going on.
    All the best,

    Todd Maxwell


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  7. #7

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    I have sent the logs into support@open-e.com. Thanks for the help.

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