Quick Question about Snapshots

[To-M]

Also I wanted to update you that if you are using the 64 bit kernel there is a current bug, so we have blocked this when running more than one Snapshot until new fix has been completed.

[fivefive1978]

I don't think that I'm running the 64 bit kernel. How do I tell?

[To-M]

If you went into the Console screen then ctrl. + alt. + t (Console tools) then selected Boot Options > System Architecture > Single or Multi proc. 64bit. But it does not sound like you went this deep into it. Send logs to support and ask them to check this issue with the Snapshot when using 2 on separate times on same volume. Could be something else is going on.

[fivefive1978]

I have sent the logs into support@open-e.com. Thanks for the help.

[To-M]

Just looked at the logs and noticed you are on version 1.16 we will have new version this week. Currently 1.18 is available now.

[fivefive1978]

I'm currently using the demo CD is the update on that as well?

[To-M]

DSS update will be separate usually the Demo-CD will be updated after ISO update for USB products.