Version 1.18 Demo CD

[vkeven]

We focus on many platform products in fact we are highly recognized for this, other then Microsoft who else? Not to mention free support.

Linux? ( That you used for your products ) , the hardware support come from the vendor or from the community and you use it into Open-E , the reason for me to use Open-E is because of his great web interface and because my boss don't know anything about command line so he want to be able to save his ass if something goes wrong , if I had time I would used Sun ZFS or a Plain command line linux but I have been ask to have a more friendly users product. If something goes wrong can I call Open-E and have someone here via airplane tomorrow morning?(and I don't talk about a monkey that have never touch command line Linux I talk about a enginneer of Open-E or at least someone that know what is doing)


If I buy two module can I update it from any PC at any time?(one spare,one live) , package deal with one backup and one live?

[To-M]

Command lines? Yes we use them and have to for our Remote Support function utilizing an SSH connection that is encrypted for outbound only (TCP port 65500). But from end user standpoint we do not allow for this and as you stated, like your boss, realizing the value in simplicity with a product can provide benefits with additional administration knowledge.
We never had to fly out the next day in all the years Open-E has been in operation; usually we provide this support remotely as stated before. Most of our resellers provide response times that you might require; you might want to check with them although this will require additional cost as with most industry companies do charge for this. I am sure NetApp, Falconstor, Wasabi, EMC, Microsoft and others do not provide this for free as they use in conjunction with resellers to assist for cases of 4,8,24 hour onsite response times.

You can update the modules from any pc and then place back into the USB header pins of the MB. When updating make sure you select option 1 to keep existing settings. And as always like any OS save your configs and setup located in the Maintenance > Miscellaneous. Also save the config locally and on your system as well.