SAS and DSS

[To-M]

I checked our compatibility listings for the LSI and did not see it. Have you tested with 1.18 of the Demo CD? We have version 1.21 due tomorrow or Monday so be ready to download this and update your USB module. I don’t think your doing anything wrong, I would say we don't have the drivers loaded on our Linux ver. 2.6.17. After updating to version 1.21 and if you are not able to see the drives either in Software RAID or in the Volume Manager then we will have to look into the drivers. Hardware compatibility listings are below to verify your hardware. You can try to disable any of the on board RAID controller (Promise) then see if you are able to see the drives in Setup > S/W RAID.

http://www.open-e.com/data_storage_solution/server/service_and_support.php?lang=en&subserv=prodcomp&h ardkind=HDD%20controller<br>%20(hardware%20RAID)&m anufact=Promise

[fivefive1978]

Thanks for the reply. I did find that the LSI was not on the list. However the RAID cards that are listed from LSI use the same hardware engine as the card I have. Hopefully the newer version will make it work.

The card is detected in the Hardware section so perhaps a newer version of the mbtsas module will fix the problem.

[To-M]

Correct, I have seen where even though in the same family version some times we still need to update. If this does not work with new update, then send in the request to support@open-e.com to have them provide you this update asap.

[fivefive1978]

I'm downloading the CD again but in the file name is 116 does this mean I'm downloading 1.16 again? How do I verify I'm downloading the new version?

[To-M]

Are you downloading from the FTP site (1.18 will be in the DSS directory) or Web site? If Web site and need access to the FTP site email me at todd.maxwell@open-e.com

[fivefive1978]

Alright, I'm running 1.18 now and still not seeing the LUN's on the SAS card. I'll try 1.21 on Monday when I get the flash modules. Beyond that though you said something about getting the issue to support. What would I need to do? Do you just need the source files from the LSI drivers? Or will you update the kernel to something that has a newer 'mbtsas' driver?

I don't suppose that getting command line access to compile my own drivers is an option?? :-)

Thanks,
Ryan

[To-M]

Just let them know that you need the updated for this card. We stopped command line access a long time ago because of the huge calls with typo errors. We almost lost our jobs! That won’t happen again. Sorry for the lock out.

[vkeven]

Are you downloading from the FTP site (1.18 will be in the DSS directory) or Web site? If Web site and need access to the FTP site email me at todd.maxwell@open-e.com

Could send me this access also?I would like to try it on my poweredge 1900

Thanks

[To-M]

Please contact me at todd.maxwell@open-e.com so I can provide this access for you.