Problem access from MegaRaid storage manager to open-e

[Inventor]

thanks, old version can connected to storage.

But, we have a new problem with open-e 7.0up16.xxxx.16323 2015-05-29 b16323.2 and cluster proxmox.

Many nodes writes error message to stdout:

Jun 11 13:13:45 cluster-1-6 kernel: [298838.113867] connection6:0: detected conn error (1011)
Jun 11 13:13:45 cluster-1-6 kernel: [298838.116128] connection8:0: detected conn error (1011)
Jun 11 13:13:45 cluster-1-6 kernel: [298838.118400] connection10:0: detected conn error (1011)
Jun 11 13:13:45 cluster-1-6 kernel: [298838.120561] connection12:0: detected conn error (1011)
Jun 11 13:15:16 cluster-1-6 kernel: [298929.068444] connection6:0: detected conn error (1011)
Jun 11 13:15:16 cluster-1-6 kernel: [298929.070646] connection8:0: detected conn error (1011)
Jun 11 13:15:16 cluster-1-6 kernel: [298929.072846] connection10:0: detected conn error (1011)

but ping did not show loss packets in this moment.

we searched in internet this problem and found many problem connected to open-e dds, we are shocked at this moment this problem.
http://forum.proxmox.com/archive/index.php/t-13829.html
http://discussions.citrix.com/topic/....HU1XdKhZ.dpuf

How us fix this problem?

[T-Ku]

Hi,

Can you raise a Support ticket with our team?
We will need also logs from your system, so please attach them to the ticket.

[Inventor]

We do not have supports open-e, we bought only space license.

From which place need copy log files?
In web panel, Event viewer there are no events on storage.

[Gr-R]

Logs can be downloaded in the webGUI at STATUS-->Hardware.
Depending on how old your license key is, you may still have the initial basic support.
If you can PM me your serial number I will check for you.