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Thread: Change display resolution of DSS?

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  1. #1

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    Thanks Todd,

    This gives me access to the console which solves most of my problem but I occasionally need access to the system or Adaptec RAID BIOS.

    When support tells me to change BIOS settings, or I want to check the status of the array, I still need a locally attached monitor/keyboard. It doesn't happen very often, but when it does it is a PITA.

  2. #2

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    Hi Tony,

    I just test with my Adaptec (ASR 3405) and with Console (using Remote Access) you should be able to access the Adaptec RAID BIOS with CTRL + ALT + W
    All the best,

    Todd Maxwell


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  3. #3

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    CTRL-ALT-W? Could you be just a bit more specific? I don't see anything in the Hardware Configuration Menu that would give me access to the Adaptec RAID BIOS.

  4. #4

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    Tony,

    Profuse apologies I meant:
    CRTL + ALT + R (for RAID functions) also if you use the F1 key this will describe these functions and in the manual.
    All the best,

    Todd Maxwell


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  5. #5

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    CTRL-ALT-R does not work for me.

    Neither the ucli nor the aacli option works with my adapter. The error message UCLI tells me 0 controllers found. While aacli can see my adapter it says that the installed version of AFAAPI.DLL is too old to work with the controller.

    The Adaptec 2820SA I am using has been around since October of 2005 so it's not exactly a new product...

  6. #6

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    Tony,

    You received an update from our support 06/12/2007 with the attached file 0070-dss_b.upd did you update this file in the web GUI?? I remember in the begining you had a spam filter, could you check this to see if this is blocking us.
    All the best,

    Todd Maxwell


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  7. #7

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    I never received any update from support.

    The last email I got from them on this issue was on June 5th.

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