Visit Open-E website
Results 1 to 3 of 3

Thread: Antivirus update network error

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1

    Default Antivirus update network error

    Hi,

    on every attempt to update the Antivirus (either manually or on a schedule) I am getting this error: "Check your internet connection or change DNS or mirror server."
    I do not use a proxy, the network settings are OK but still no luck.

    I am also having problems with the online DSS check for updates. it always gives the error: "Update file is corrupted."

    The system works just fine - no other errors. those two are really annoying me.

    Please help.

    Thanks,
    Ivan

  2. #2

    Default

    I have seen this issue in the past and it can be something with the boot media or the tasks that are present in the system even though all is working fine but with that message "Check your internet connection or change DNS or mirror server." I have seen that before. If removing the tasks and then trying to update the Antivirus and or the update to the latest version you might want to submit a support ticket so we can look into it deeper. I have also seen a re-installation or new boot media has worked as well.
    All the best,

    Todd Maxwell


    Follow the red "E"
    Facebook | Twitter | YouTube

  3. #3

    Default

    Thanks Todd, I will try to install it on a new boot media and will post an update. Ivan

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •