error message

[goeuni]

Hi.

I met a system halt and HDD failure notice with the following messages.
The exact HDD was healthy in another computer.
Would you tell me what was the cause of system hault?

--------------------------- the messages -------------------------------------------------------

Aug 17 09:28:36 dss kernel: Total swap = 4194296kB

Aug 17 09:28:36 dss kernel: Free swap = 4183172kB

Aug 17 09:28:36 dss kernel: Swap cache: add 2940, delete 2940, find 31/48, race 0+0

Aug 17 09:28:36 dss kernel: HighMem: empty

Aug 17 09:28:36 dss kernel: Normal: 9*4kB 0*8kB 0*16kB 2*32kB 0*64kB 1*128kB 0*256kB 0*512kB 0*1024kB 0*2048kB 0*4096kB = 228kB

Aug 17 09:28:36 dss kernel: DMA32: 46*4kB 0*8kB 0*16kB 1*32kB 0*64kB 1*128kB 0*256kB 0*512kB 0*1024kB 0*2048kB 2*4096kB = 8536kB

Aug 17 09:28:36 dss kernel: DMA: 3*4kB 4*8kB 1*16kB 3*32kB 3*64kB 2*128kB 1*256kB 0*512kB 0*1024kB 0*2048kB 2*4096kB = 9052kB

Aug 17 09:28:36 dss kernel: lowmem_reserve[]: 0 0 0 0

Aug 17 09:28:36 dss kernel: HighMem free:0kB min:128kB low:128kB high:128kB active:0kB inactive:0kB present:0kB pages_scanned:0 all_unreclaimable? no

Aug 17 09:28:36 dss kernel: lowmem_reserve[]: 0 0 0 0

Aug 17 09:28:36 dss kernel: Normal free:228kB min:508kB low:632kB high:760kB active:57160kB inactive:169748kB present:258560kB pages_scanned:0 all_unreclaimable? no

Aug 17 09:28:36 dss kernel: lowmem_reserve[]: 0 0 252 252

Aug 17 09:28:36 dss kernel: DMA32 free:8536kB min:7592kB low:9488kB high:11388kB active:408144kB inactive:3241628kB present:3857312kB pages_scanned:128 all_unreclaimable? no

Aug 17 09:28:36 dss kernel: lowmem_reserve[]: 0 3766 4019 4019

Aug 17 09:28:36 dss kernel: DMA free:9052kB min:16kB low:20kB high:24kB active:0kB inactive:0kB present:8588kB pages_scanned:0 all_unreclaimable? yes

Aug 17 09:28:36 dss kernel: Active:116326 inactive:852844 dirty:410712 writeback:1779 unstable:0 free:4454 slab:35592 mapped:14521 pagetables:264

Aug 17 09:28:36 dss kernel: Free pages: 17816kB (0kB HighMem)

Aug 17 09:28:36 dss kernel: HighMem per-cpu: empty

Aug 17 09:28:36 dss kernel: cpu 1 cold: high 30, batch 7 used:23

Aug 17 09:28:36 dss kernel: cpu 1 hot: high 90, batch 15 used:9

Aug 17 09:28:36 dss kernel: cpu 0 cold: high 30, batch 7 used:23

Aug 17 09:28:36 dss kernel: cpu 0 hot: high 90, batch 15 used:10

Aug 17 09:28:36 dss kernel: Normal per-cpu:

Aug 17 09:28:36 dss kernel: cpu 1 cold: high 62, batch 15 used:51

Aug 17 09:28:36 dss kernel: cpu 1 hot: high 186, batch 31 used:26

Aug 17 09:28:36 dss kernel: cpu 0 cold: high 62, batch 15 used:48

Aug 17 09:28:36 dss kernel: cpu 0 hot: high 186, batch 31 used:13

Aug 17 09:28:36 dss kernel: DMA32 per-cpu:

Aug 17 09:28:36 dss kernel: cpu 1 cold: high 0, batch 1 used:0

Aug 17 09:28:36 dss kernel: cpu 1 hot: high 0, batch 1 used:0

Aug 17 09:28:36 dss kernel: cpu 0 cold: high 0, batch 1 used:0

Aug 17 09:28:36 dss kernel: cpu 0 hot: high 0, batch 1 used:0

Aug 17 09:28:36 dss kernel: DMA per-cpu:

Aug 17 09:28:36 dss kernel: <ffffffff80209b5a>{system_call+126}

Aug 17 09:28:36 dss kernel: <ffffffff8028a0a1>{vfs_ioctl+449} <ffffffff8028a13a>{sys_ioctl+106}

Aug 17 09:28:36 dss kernel: <ffffffff80275231>{__dentry_open+257} <ffffffff80289dae>{do_ioctl+110}

Aug 17 09:28:36 dss kernel: <ffffffff8027f962>{chrdev_open+370} <ffffffff8027f7f0>{chrdev_open+0}

Aug 17 09:28:36 dss kernel: <ffffffff803d5d12>{kobject_get+18} <ffffffff8027f745>{cdev_get+69}

Aug 17 09:28:36 dss kernel: <ffffffff80210f74>{dma_alloc_coherent+116} <ffffffff8803ad8c>{:3w_9xxx:twa_chrdev_ioctl+236 }

Aug 17 09:28:36 dss kernel: Call Trace: <ffffffff80259c88>{__alloc_pages+664} <ffffffff80210eb7>{dma_alloc_pages+55}

--------------------------------------------------------------------------------------------------------

[To-M]

Was this on a Software RAID or Hardware RAID? I have seen this in the past where a cable or connection is lose to cause errors, is this error still happening?

Try reseating everything back and re-flash the DSS (new 1.30 is out on Monday) and let me know if this happens again.

[goeuni]

Hi.

I'm using 3ware 9650SE hardware raid card.
The manager program showed degradation of one of the hard disks.
I tried once again, but there also came error again.
And the RAM was very hot, so I ordered new RAM with heat-sink.
By the way I cannot find new DSS.
The update page still showes only 1.3 version.

Thank you for your concerning.

[To-M]

DSS should be today or within next 2 - or you can go to the FTP site and access the pre-release of 1.30 in Engineering_phase directory. I have heard the that there is an issue with RAID 6 (if you are using a RAID 6) with this 9650SE controller. Review the link below to see if this could be contributing to your issue.

http://www.3ware.com/support/UserDoc...1907-FINAL.pdf

[netsyphon]

aka update your 3ware firmware to the 005 version!

the only problem i have had with the 9650se is that when rebooting the staggered spinup causes drives to not get inserted into the raid. disable staggered spinup and NCQ if you still have problems possibly.

[goeuni]

Hi.

It seems that the problem was not from 3ware bios or DSS itself.

I found that the memory was very hot so I changed RAM with other RAM with some good heatsink. Thereafter there is no more problem at all.

Thank everyone and also to To-M and netsyphon.

[To-M]

Good call on your part - I'll stor that one for my records.

Thanks for the update!