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Thread: ACCUSYS driver issue

  1. #1

    Default ACCUSYS driver issue

    Hi, Sir.

    I'm ACCUSYS software engineer,

    We have a dealer in EU,
    They want to use ACCUSYS HBA Card and Open-E product for they storage package.

    So, I have downloaded your Demo CD to test.
    But they haven't driver to recognize my HBA Card.

    How can i solve this issue??

    Do i need apply or authorization or anything?

    Sorry, this was my big problem,
    Hope you can help me.

    Thanks

    Best Regards

    Alan Hsiao Accusys Inc. Software Engineer
    TEL: 886-3-666988 #2363
    MAIL: alan_hsiao@accusys.com.tw
    Http://www.accusys.com.tw

  2. #2

    Default

    Hi Alan,

    Should be supported for DSS 1.30, driver only (Demo-CD version now available). We need more time for the GUI to be completed.

    You can set in the BIOS of the controller in the meantime until we complete this.
    All the best,

    Todd Maxwell


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  3. #3

    Talking

    Hi To-M

    Thanks for your reply.

    But i not sure you have our driver and gui,

    if you need,
    I can send you my HBA Card's driver and gui,

    ps: the gui was jave base application.
    we will support jave applet soon.
    If have any limit please let me know. thanks.

  4. #4

    Default

    Alan - You need to send this to support. They are talking to Mr Frank. Please contact him as well.

    Did you test with 1.30 new release - not 1.23.
    All the best,

    Todd Maxwell


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  5. #5

    Default

    Quote Originally Posted by To-M
    Alan - You need to send this to support. They are talking to Mr Frank. Please contact him as well.

    Did you test with 1.30 new release - not 1.23.

    Ok, and Frank was my boss.


    Yes, my Ver was 1.30

    I can seed my HBA Card Accusys Inc ACS-61xxx, PCIe to SAS/SATA RAID HBA

    But I can't seed any units.

    I not sure 1.30 have include HBA driver.

    How can i keep go?



  6. #6

    Default

    Alan - Did you send to support?
    All the best,

    Todd Maxwell


    Follow the red "E"
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  7. #7

    Talking

    Quote Originally Posted by To-M
    Alan - Did you send to support?
    Hi, To-M

    OK, I see, i will send to support.

    Thanks

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