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Thread: Mac OSX 2 TB > support

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  1. #1
    Join Date
    Sep 2007
    Location
    Kasson, MN
    Posts
    6

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    Talking with the Tech who set up the Raid Set, he said he selected select 64bit LBA and 512B sector size .

    Our G5 XServe only see 2 TB of the 2.77 TB Raid Set.

    No Good time - losing over a half TB of raid space..


  2. #2

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    Can you test with GlobalSAN v3 from link below. Let me know the results as we may want to review the logs if this does not work.

    http://www.apple.com/downloads/macos...initiator.html
    All the best,

    Todd Maxwell


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  3. #3
    Join Date
    Sep 2007
    Location
    Kasson, MN
    Posts
    6

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    We uninstall XtendSAN and installed GlobalSAN v3.

    Still the G5 XServe only see the 2.77 TB as 2 TB

    Missing .77 TB of storage space.

    Note: Does the GlobalSAN v3 have support for Mac OS 8 or 9 ?????

    We still have some older Macs in service and may want to use the ISCSI system

  4. #4

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    Any possibility you can send the log file to support, also we would like to ask if would be willing to enable Remote Support Services to allow our engineers to perform some tests and work on a solution. You will need to send logs in support first then you will receive a "Ticket #" then enable the Remote Support with entering this Ticket #.

    for Logs:

    Status > Hardware > Logs then click on the Download button and send log with description of problem for us to mark.

    for Remote Support:

    From Console screen enter CTRL + ALT + X for Extended Tools then select option for Remote Support Services.
    All the best,

    Todd Maxwell


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  5. #5
    Join Date
    Sep 2007
    Location
    Kasson, MN
    Posts
    6

    Default

    Todd,

    How do we sent you the files ?

    We are working on it.

    Thanks,

    Roger

    Off-Line email, please.

  6. #6

    Default

    You need to enter the problem of the description - do not send the forum responses!

    Please resend with problem of the description and do not copy the Forum responses.
    All the best,

    Todd Maxwell


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  7. #7
    Join Date
    Sep 2007
    Location
    Kasson, MN
    Posts
    6

    Default

    Todd - thanks - this is new for us

    Sent files to Support via email

    Subject: support request for remote connection

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