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  1. #1

    Default update problems

    Can't update to n20070921s.132_b2854.dss-bas.generic.iso, there is an error while uploading .iso: "Uploaded file is missing or file is empty."
    Current version is:
    Version: 1.30.DB00000000.2819
    Release date: 2007-08-24
    Licensed Storage Capacity: 24 TB

  2. #2

    Default

    Check the md5 or make sure the ISO file size is the same from download (exact size is 259063808).
    All the best,

    Todd Maxwell


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  3. #3

    Default

    same problem with n20071121s.137_b2922.dss-bas.generic.iso
    md5 and file size are ok

  4. #4

    Default

    Are you updating using the CD-ROM process or on the GUI? Try with CD-ROM. Is DSS set to 32bit or 64it? If this does not work I will need you to send in logs to support@open-e.com as we may have a small update to apply first before new updates.
    All the best,

    Todd Maxwell


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  5. #5

    Default

    I have TigmaStor 24000 Storage Server 4U with no CD-ROM on board
    So I'm trying to update through GUI by uploading iso image. Server works in 64-bit mode.

  6. #6

    Default

    Same problem with online update. It downloads file and then writes "Error"

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