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Thread: CLAM does't update itself and doesn't use quarantine dir

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  1. #1

    Default Still no auomatic pattern update

    Hi,

    both of my XSR are not downloading the patterns automatically every hour.
    I followed your instruction.
    No sucess.

  2. #2

    Default

    Please send logs to support@open-e.com so we can review them. They are available in the Web GUI, in status -> hardware -> Function: Logs .
    All the best,

    Todd Maxwell


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  3. #3
    Join Date
    Oct 2006
    Location
    France
    Posts
    25

    Default

    Hello,

    Same problem here, i've got this issue in version 3.08, and it is still here in 3.10 build 2364.
    I've followed your instructions too :
    • Setup a share for virus quarantine
    • Selected switch.clamav.net as the update mirror
    • Selected "Update interval" : Now and every 1 hour
    • SMB protocol scanning activated

    It updates perfectly when i manually click on "Apply" button, but it fails to update automatically...

    Thanks for your help.
    ---
    Mathieu

  4. #4

    Default

    Mathieu,

    This one has always bugged me and I am hoping for an update to fix this as well. I know I had stated this before Mathieu in our previous discussions but I have tested this with R-3 and it works fine. Something to think about, have you downloaded DSS? The NAS R-3 Enterprise is built on the DSS engine. I will add another request for the CLAM update issue to our software engineers.
    Thanks!
    All the best,

    Todd Maxwell


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