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  1. 03-04-2008, 08:49 PM #1
    To-M's Avatar
    To-M
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    Enable the "Remote Support" function in Extended tools and enter the Ticket # for the case.
    All the best,

    Todd Maxwell


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  2. 03-05-2008, 12:55 PM #2
    sangye
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    Question Enabled Remote Support

    Hoping to hear back on my ticket - enabled remote support last night.

    Sangye
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  3. 03-05-2008, 01:36 PM #3
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    The forum is separate from the support for Remote support. Please reply from the ticket # to support not from the forum.
    All the best,

    Todd Maxwell


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  4. 03-05-2008, 03:05 PM #4
    sangye
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    Default You guys rock

    Well the support guys work, I was just replying on both because I didn't know who was going to respond first.

    Thanks for the help.

    Sangye
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