Quote Originally Posted by Sh-J
Hello Jen,
Please provide us with your mounting string? You may also send your logs (Status->Hardware) to our support e-mail. support@open-e.com

Thanks
SJ
Hello SJ,

I'm sorry for the delay, it was a rather busy Friday :-/ Here's the corresponding output of "/bin/mount":
ourSANserver:/share/someuser on /home/someuser type nfs (rw,nosuid,nodev,hard,intr,addr=<IP-Addr removed for security reasons>,nfsvers=3,proto=tcp,mountproto=udp)

The mount is done via autofs, the map entry has the following string
-fstype=nfs,hard,intr,nodev,nosuid ourSANserver:/share/&

Should I try some other options before sending in the logs? If I mail the logs to you, should I include any specific reference in the subject line or mail body?

With regards,

Jens