You can try the DOM on another system to verify that it is not defective or try another USB Pin header from the motherboard. If all fails send to issue to support@open-e.com to receive a replacement.

Your data should be fine. To continue to access your data please download the Demo-CD from link below (complete the information or use your Serial number from your registered DSS).

http://www.open-e.com/data_storage_s...subserv=update