The problem is the unit is in a remote datacentre and isn't responding to any network access at all. Engineers on site have power cycled the unit ,but still the same. The switch it is connected to is reporting both NIC ports down, but on site the engineers say the NIC has OK status lights. They only seem to have DVI monitors available for support and the unit has VGA - and they have no adaptors :-( So it looks like we need to wait for our own engineers to attend Monday AM.
The reason for the upgrade was;
1) The unit emailed me to say;
2008/04/26 04:59:31 MR_MONITOR:<MRMON251> Controller ID: 0 VD is now DEGRADED VD0
2) The next email was;
2008/04/26 04:59:31 :n
(Not the most helpful status email I've had)
3) We have no ability to manage the RAID from the GUI, only the LSI MEGARAID CLI tool which is next to useless unless you have a degree in astrophysics. I saw that the new update includes GUI support for LSI raid cards so I thought by doing the upgrade, I could at least then find out which disk was faulty in order to initiate a swap out and rebuild.
Now the unit is non-functional :-(
Thanks for the assistance at a w/end ... hopefully once someone gets to it on Monday (the chap who is going built it in the first place) we'll get somewhere.
I know what you mean about the LSI issue needing a masters degree just to use the CLI, many have complained about this as well. It looks as though the NIC's reverted back to default 192.168.0.220. I wish I had more information to help but looks as though you are right on waiting until your guy gets there.
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