We have seen your emails in support and on the forums so you have been heard and we are listening to you. Please be patient as we are in a major development with some new products that are being sold in huge quantities internationally, this overnight growth and success has been consuming and I wanted to let you know that we do understand your thoughts.
Nice, i'm glad to know i've been heard and understood...
What's most disapointing for me is the fact that you and the whole support team i've been in contact with is really efficient, cordial and accurate, on the other side there is a lack on some features to make NAS-XSR Entreprise a really simple and great product.
I hope those issues will be corrected soon cause working without UPS is frightening.