Visit Open-E website
Results 1 to 10 of 13

Thread: "Total storage size exceeded" message

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1

    Default

    I understood I can buy 2TB extension key for the Lite version. Will it fix the problem?

  2. #2

    Default

    Lite does not support hardware RAID functions so adding more Storage license wont help, also there is no support for fc volumes in the Lite version as well only in the full version do you have these.
    All the best,

    Todd Maxwell


    Follow the red "E"
    Facebook | Twitter | YouTube

  3. #3

    Default

    Yes I have two FC volumes on this system, 536GB and 640GB, and it is actually working fine, FC volumes are visible to clients.
    I have another server working for a year under v6 Lite license with both FC and iSCSI volumes using H/W RAID-5 with 6x146GB drives. I'm not able to manage the RAID units form the GUI, but there is no problem to configure any volume groups, volumes, FC and iSCSI groups.
    And I had one more system before with the Lite version working with FC volumes.
    The question is - why does the server report storage size wrongly? How can I fix it? I shouldn't matter if it is FC or NAS volumes as soon as the storage size is within licensed capacity.

  4. #4

    Default

    I understand if I would buy the full v6 and apply the key I would have 30 days to activate it, but it should be working in full functionality. But what if my problem will still be there? Will I be able to get a full refund?

  5. #5

    Default

    I would like to see screen shots, especially for the Help > About section showing the SN# and version, also the message that you are getting and the volume groups and the HW RAID in the GUI and SW RAID.

    We never have supported FC and RAID controllers for the V6 and V7 Lite - see link below.

    http://www.open-e.com/products/open-...tware-v7-lite/
    All the best,

    Todd Maxwell


    Follow the red "E"
    Facebook | Twitter | YouTube

  6. #6

    Default

    I think I know what is going on. I can explain it using my second v6 Lite system-2 with the smaller drives which has been working fine for long time and still working now. It has 2x18 GB and 4x146GB drives, OS is booted from 2GB USB drive, the drives configured as two H/W RAID (Dell Perc4) units 18GB RAID-1 and 546GB RAID-5.

    1.Here is the system license info:


    2.two-port QLogic QLA2342 cards in target mode:
    http://www.aforesolutions.com/dss/2-fc_hba.gif

    3.available h/w disk units - see notes below:
    http://www.aforesolutions.com/dss/3-disk_units.gif

    4.configured volumes in vg00:
    http://www.aforesolutions.com/dss/4-volumes.gif

    As you can see on picture 4 there are four volumes: 100GB and 200GB iSCSI, 120GB and 118GB FC.

    But if you go back to the unit picture #3 there are S001 18GB and S002 546GB hardware RAID units, but in addition there are also both FC volumes presented back to the system itself as units S003 and S004, despite FC card is in target mode. It means the physical drives are calculated in the total storage limit twice - first as the actual RAID units and then as the FC volumes!!!! It is definitely a bug, and I think it appeared after the server was connected to a FC switch, before I was using direct HBA-to-HBA connection.

    And I know it is the same issue with the server I posted originally about, the only difference for that system-2 the total storage size is still within 2TB limit even if counted twice (2 x 546GB=1.092TB), but for the bigger system-1 it wrongly exceeds the limit. I can't post any units/volumes snapshots because the management interface just reports "Total storage size exceeded licensed storage capacity". But if I go to the console and run hardware info I can see the same problem: two actual h/w RAID units S001 and S002 plus two FC volumes from the same server, and take a look at the volume serial numers - FC volumes listed twice (S003/S005 and S004/S006) for each of two separate FC cards. So the disk are counted three times: as the RAID units and then twice again as the FC volumes!!!



    How can I exclude FC volumes from that double count? Probably if I create a non-default FC group and allow only client initiators it would work, but I don't have access to the GUI anymore. Is there any other way to configure FC groups? Is there any way to apply temporary eval license to access management?

    Regards,
    Vladimir

  7. #7
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

    Default

    unplug the FC cables from the switch so you can configure the groups.

  8. #8

    Default

    I was going to try it later as there are some clients connected

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •