Server unexpectedly closed network connection

[To-M]

Did you set the VT100+ for Putty and can you get the log file from the GUI and look at the critical error log.

[jeffl012]

Yes, "" is selected. Below are the logs


2011-09-07 16:22:10 Writing new session log (SSH raw data mode) to file: putty.log
2011-09-07 16:22:10 Looking up host "192.168.1.131"
2011-09-07 16:22:10 Connecting to 192.168.1.131 port 22222
2011-09-07 16:22:10 Server version: SSH-2.0-OpenSSH_5.0
2011-09-07 16:22:10 Using SSH protocol version 2
2011-09-07 16:22:10 We claim version: SSH-2.0-PuTTY_Release_0.61
2011-09-07 16:22:10 Doing Diffie-Hellman group exchange
2011-09-07 16:22:10 Doing Diffie-Hellman key exchange with hash SHA-256
2011-09-07 16:22:11 Host key fingerprint is:
2011-09-07 16:22:11 ssh-rsa 1024 e6:ca:0e:b8:7f:3a:e6:de:32:7a:bc:fe:98:e3:e0:f4
2011-09-07 16:22:11 Initialised AES-256 SDCTR client->server encryption
2011-09-07 16:22:11 Initialised HMAC-SHA1 client->server MAC algorithm
2011-09-07 16:22:11 Initialised AES-256 SDCTR server->client encryption
2011-09-07 16:22:11 Initialised HMAC-SHA1 server->client MAC algorithm
2011-09-07 16:22:11 Keyboard-interactive authentication refused
2011-09-07 16:22:17 Sent password
2011-09-07 16:22:17 Access granted
2011-09-07 16:22:17 Opened channel for session
2011-09-07 16:22:17 Allocated pty (ospeed 38400bps, ispeed 38400bps)
2011-09-07 16:22:17 Started a shell/command
2011-09-07 16:22:19 Server unexpectedly closed network connection

[jeffl012]

I saw able to run putty from another Windows 7 computer. The same result occured. Nay suggestions?

[Gr-R]

make sure latest release of DSS, Im assuming you already have done this.
maybe this can help:
http://kb.open-e.com/How-do-I-connec...motely_97.html

[jeffl012]

This is an OEM release of DSS it cant be upgraded. We have no control over what the customer does. What would cause Putty to disconnect after a successful login? We have several other setups that are the same and this problem does not occur.

[Gr-R]

likely a network connection error after validation.

You can try another SSh client to check is its even a putty problem. But normally this is due to connection issues and firewalls, and / or routers.

Can you tell us the version of DSS being used?

[jeffl012]

It's ver: 5.0.DB47000000.3200
Thanks.