"No mediums found" when I try to install DSS V7

[Gr-R]

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Hi,

There's a problem when I trying to install DSS v7 on a Dell R710 server. After I click agree conditions, there's an error message show me "No mediums found", and leave me 2 options "Reboot" and "Shutdown".

Is that mean no HD found on my server? What should I do next?

hardware list:

Dell Prec 6/i RAID controller
6*15K SAS HD(5HD RAID 5 configed, 1 global hot spare)

Thank you so much!!

[james3722]

Hi admin,

I've tried install latest version, but it doesn't work.

But I found my server could find hard drive when I try to install DSS V6, Could I install DSS V6 first, and then update to V7? I'm not sure if my hard drive works after upgrade...

Any suggestion?

[james3722]

The latest version could be used on my R720 server, the main differents between R710 and R720 is RAID controller. R710 is Prec6/i, and R720 is H710. Is that mean DSS v7 does not support Prec 6/i early version(firmware 6.3.3)?

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[james3722]

1 tip here: Prec6/i is producted by LSI, is there any special update?

[To-M]

What is your boot media? Are you installing on a single SSD or maybe a SATA DOM? Does the system boot with a Flash Stick? With the latest release that was provided to you it does have the latest LSI drivers that Dell OEMs.